Privacy Policy
Last updated: 25 March 2026
1. Data Controller
Source of Quality Solutions SRL (trading as "Carpathia Tech")
CUI: 46339200 Β· J12/3716/2022
Strada Alexandru Vaida Voevod, Nr. 68, Sc. 1, Et. 3, Ap. 11, Cluj-Napoca, Cluj, Romania
Email: [email protected]
2. Data We Collect
We collect only the data strictly necessary to provide our services:
Contact form
Name, email address, company (optional), and your message. This data is processed through our server and stored solely to respond to your inquiry.
Analytics data
Through Google Analytics and Meta Pixel we collect anonymised data about site usage (pages visited, traffic source, device, country). These tools are activated only after you accept cookies via the consent banner.
Technical data
Our server may automatically log your IP address, browser type, and access time in server logs, necessary for security and troubleshooting.
3. Purpose and Legal Basis
Responding to inquiries β we process contact form data to reply to your message (legal basis: legitimate interest, Art. 6(1)(f) GDPR).
Web analytics and advertising β we use Google Analytics and Meta Pixel to understand traffic and measure ad performance (legal basis: consent, Art. 6(1)(a) GDPR).
Website functionality β essential cookies (language preference, consent state) are required for the site to function properly (legal basis: legitimate interest, Art. 6(1)(f) GDPR).
4. Cookies
We use the following cookies:
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| carpathia_cookie_consent | Carpathia Tech | Stores your cookie preference | Persistent |
| i18n_redirected | Carpathia Tech | Stores your language preference | Persistent |
| _ga, _ga_* | Web analytics β traffic and behaviour | 2 years | |
| _fbp | Meta | Advertising β conversion measurement | 3 months |
Analytics and advertising cookies (Google Analytics, Meta Pixel) are activated only after you accept via the consent banner. You can change your preference at any time by clearing your browser cookies.
5. Third-Party Processors
Your data may be processed by the following third-party providers:
Google Ireland Limited β Google Analytics, for web analytics. Google Privacy Policy
Meta Platforms Ireland Limited β Meta Pixel, for ad conversion measurement. Meta Privacy Policy
Slack Technologies (Salesforce) β Contact form notifications are delivered via Slack. Slack Privacy Policy
All processors are GDPR-compliant and process data within the EU/EEA or under adequate safeguards (Standard Contractual Clauses).
6. Data Retention
Contact form data is kept for the duration necessary to respond to your inquiry and deleted within 12 months. Google Analytics data is retained according to Google's settings (default 14 months). Meta Pixel cookies expire after 3 months.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access β you may request a copy of your personal data.
- Right to rectification β you may request correction of inaccurate data.
- Right to erasure β you may request deletion of your data.
- Right to restriction of processing.
- Right to data portability.
- Right to withdraw consent at any time (without affecting the lawfulness of prior processing).
To exercise any right, contact us at [email protected]. We will respond within 30 days.
If you are unsatisfied with how we process your data, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) β www.dataprotection.ro.
8. Data Security
We use encrypted HTTPS connections, secure servers, and restricted access to protect your data. However, no internet transmission is 100% secure.
9. Changes to This Policy
We reserve the right to update this policy. The last updated date is shown at the top of the page. We recommend checking this page periodically.